Claims

If you are experiencing an emergency claim during our business hours, please call us immediately.

If you have an ICBC claim, your claim must be submitted directly to ICBC’s Dial-a-Claim Hotline @ 604-520-8222.

If you are experiencing an emergency property claim after hours please see the below information for reporting a claim:

**Please note that the below numbers are for AFTER HOURS claims only and you should CALL US during business hours or if your claim is not an emergency**

Business Insurance Claims:

If you are unsure of your Insurance Company or your Insurance Company is not listed below and your claim is an emergency, please call Claims Pro – 604-681-6331

AIG: 1-800-235-8784
Aviva: 1-866-692-8482
Broco/Beck/Fairway Glass: 604-936-1660
Beacon: 1-855-535-0554
Can-Sure Underwriting: 1-855-535-0554 or Claims@can-sure.com
Chubb: 1-800-532-4822
CNA (Continental Casualty Company: 604-257-0400
Canadian Northern Shield (CNS): 1-888-267-6766
Dominion/Travelers: 1-800-661-5522 or newclaims@travelers.com
Economical: 1-800-607-2424
Echelon: 1-800-775-1899
Gore Mutual: 1-800-663-9437 or BCClaimsreporting@goremutual.ca
InsureBC Underwriting: 1-888-288-6107
Intact Insurance: 1-866-464-2424 or Intact2424west@intact.net
Lloyds (Claims-Pro): 604-681-6331
Optimum West: 1-877-806-8023 or claims@optimumwest.bc.ca
Sovereign General: 1-877-268-5888
Wawanesa: 1-800-899-3093

Personal Insurance Claims:

If you are unsure of your Insurance Company or your Insurance Company is not listed below and your claim is an emergency, please call Claims Pro – 604-681-6331

AIG: 1-800-235-8784
Aviva: 1-866-692-8482
Broco/Beck/Fairway Glass: 604-936-1660
Beacon: 1-855-535-0554
Chubb: 1-800-532-4822 or canadaclaims@chubb.com
Canadian Northern Shield (CNS): 1-888-267-6766
Dominion/Travelers: 1-800-661-5522
Economical: 1-800-607-2424
Echelon: 1-800-775-1899
Family Insurance: 604-681-6123
Gore Mutual: 1-800-663-9437 or BCClaimsreporting@goremutual.ca
InsureBC: 1-888-288-6107
Intact Insurance: 1-866-464-2424 or Intact2424west@intact.net
Lloyds (Claims-Pro): 604-681-6331
Mutual Fire Insurance Company 1-866-417-2272 or claimsreporting@mutualfirebc.com
Optimum West: 1-877-806-8023 or claims@optimumwest.bc.ca
Sovereign General: 1-877-268-5888
Wawanesa: 1-800-899-3093

Auto Insurance Claims:

ICBC: 604-520-8222
Family Insurance: 604-681-6123
InsureBC Auto: 1-888-480-6641
Intact Insurance: 1-866-464-2424 or Intact2424west@intact.net

Boats and Motorcycle Claims:

ICBC: 604-520-8222
Beacon: 1-855-535-0554
InsureBC: 1-888-288-6107
Megson Fitzpatrick:1-866-923-6686
Cowan:1-866-912-6926

Travel Insurance Claims:

TIC: 1-800-869-6747 (Canada and USA) 416-340-8809 (Collect Worldwide)
Travel Underwriters:1-800-663-0399 (Canada and USA) 604-278-4108 (Collect Worldwide)
Travel Now:1-800-874-7633 (Canada and USA) 604-988-4679 (Collect Worldwide)
Intact:1-866-464-2424